Merck Sharp & Dohme (MSD) / Vacatureforum

Director, Contract Testing Laboratories Quality Oversight – Merck Sharp & Dohme (MSD) – Haarlem

Jobid=3201556676

Overview

In this role you drive the strategic quality oversight of external contract testing laboratories and cell banking operations to ensure GLP/GMP compliance, patient safety, and regulatory readiness. You lead a global quality function, partnering with external labs to protect product integrity and enable reliable launches. You will shape risk-based oversight, resolve quality issues, and mentor a high-performing team in a complex, regulated environment. This is a chance to influence quality governance across the contract testing network and accelerate remediation as needed.

Arbeidsvoorwaarden / Benefits

  • medical, dental, vision insurance
  • retirement benefits (401(k
  • paid holidays
  • vacation and sick days
  • flexible benefits package
  • compensation with bonus/long-term incentives (where applicable)

Verantwoordelijkheden

  • Lead strategy, organisation design, budget oversight and performance management for CTLs and cell bank quality oversight
  • Establish a risk-based quality oversight model for CTLs and for cell banking
  • Provide operational leadership for drug substance, drug product and finished product testing
  • Oversee quality compliance of CTLs with regulatory expectations and GLP/GMP requirements
  • Oversee quality issues, OOS investigations, and deviations impacting launch or supply continuity
  • Lead analytical technology transfer quality oversight
  • Define performance metrics and governance routines to monitor quality and operations
  • Lead quality assessments for prospective CTLs or new method candidates and remediate gaps
  • Establish and maintain quality agreements to protect company quality and compliance
  • Direct, mentor, and develop a high-performing QA team dedicated to external testing oversight
  • Foster a culture of accountability, collaboration, operational excellence, and proactive problem-solving across internal and external networks

Belangrijkste vereisten

  • Minimum of ten (10) years in Quality Systems/QA/QC within pharmaceutical manufacturing under global GMP and health authority requirements
  • Proven track record managing complex quality investigations, risk assessment, and data-driven decisions
  • Strong compliance background with experience supporting regulatory inspections and health authority interactions
  • Demonstrated success leading and developing teams
  • Ability to travel 30% of the time, including short-notice travel
  • leadership and people development
  • collaboration and cross-functional influence
  • problem-solving and decision-making
  • quality governance models
  • supplier oversight and risk-based quality management systems
  • external partner leadership (biologics/vaccines)

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