Stream Lead – RED Global Limited – Haarlem

31 maart 2025 0

  • Haarlem

RED Global Limited

Jobid=A.0.049

One of our clients is looking for SIAM Manager/Stream Lead for a 12+ month contract in Haarlem, Netherlands. Must be Dutch Speaking and able to commute to the site a minimum of 2 days a week.

Purpose of the organization

Currently, the customer is developing a clear cloud outsourcing strategy, resulting in many generic IT services being provided by external suppliers. The core task of IT Operations is to ensure the correct execution of IT services by external suppliers in collaboration with business and chain partners.

The SIAM Manager/Stream Lead is responsible for the design, implementation, and operation of the SIAM services. The SIAM Manager contributes to the tactical steering within the client’s management team, directs the appointed strategic partners, and monitors the quality of the IT services.

Key Responsibilities:

  1. The SIAM Manager acts as a team leader and provides day-to-day management of the hybrid SIAM team. In collaboration with the Services Manager, the SIAM Manager formulates objectives for the SIAM Service and translates these objectives into concrete results and activities.
  2. The SIAM Manager focuses on cooperation, trust, and results, both within the SIAM team and with the Service Managers (PO Services) as well as with other strategic partners.
  3. The SIAM Manager reports on the results of the team and is accountable to the client.
  4. The HR responsibility for the employees in the hybrid team lies with the client, with the career manager of the SIAM employee engaging with the senior delivery manager and the SIAM Manager for input on the personnel cycle.

Result Areas (Most Important):

  1. Managing the SIAM team
  2. Directing the provision of services by the strategic partners
  3. Financial exploitation management of the SIAM service
  4. Knowledge and competencies

Expertise Required:

  1. Knowledge of service management and service management practices.
  2. Long-term experience with service management and responsibility for service delivery from a directing position.
  3. Broad knowledge of and experience with IV and ICT projects.
  4. Experience in leadership and managing relationships.

Certifications (or comparable work and thinking experience):

  1. ITIL
  2. BISL
  3. SIAM
  4. SAFe
  5. Agile working
  6. Transformation management
  7. Adoption strategy
  8. Directing management
  9. Value chain management

Please apply if you are interested and available.

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